Returns & Exchanges Policy
At Sharky Forged Steel Tools, we stand behind the durability of our home hardware and offer a 30-day window for returns on all unused tools in their original packaging. We are committed to ensuring your workshop or home renovation project is equipped with only the highest quality forged steel.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Tools
Securely place the unused steel tools in their original box, ensuring all components and protective coatings are intact to prevent damage during transit.
- 3.Ship to Sharky
Affix the provided shipping label to your package and drop it off at any authorized carrier location for tracked delivery back to our forge.
- 4.Quality Inspection & Refund
Once our craftsmen inspect the returned items for quality assurance, we will process your full refund to the original payment method within 5-7 business days.